COMPANY

Introducing the Tube & Rubber Business Division of DN Automotive, pioneering new paths based on a strong foundation.

QUALITY MANAGEMENT

Introducing the Quality Certification and Policies of The Tube & Rubber Business Division.

  • management system certificate_cmb

  • quality management system certificate_tube

  • quality management system certificate_frap brada

  • sq certificate_cmb

  • product certificate_tube

Quality Policies

We seek to minimize customer complaints while producing and delivering the highest quality automotive tubes to our clients.

We implementing comprehensive quality management to prevent complaints, and providing the highest quality products to enhance our company and boost customer satisfaction by analyzing customer needs.

Action point

  • We continuously enhance the effectiveness of our quality management system by adhering to and implementing the standard requirements and specifications established by the company.
  • We set quality objectives and strive to achieve them.
  • We aim to satisfy customers first by identifying their requirements and reflecting them into the quality management system.

QA target

  • Only butyl rubber tubes manufactured and sold by DN AUTOMOTIVE have a quality assurance system and comply with the Consumer Protection Act abroad.
  • All products due to manufacturing errors can be compensated and exchanged within the warranty period, and the compensation for defective products due to user error or negligence may be limited.

Quality Assurance Standards

Warranty period
Warranty of
2 years
under the normal storage condition
Target
all butyl rubber tubes manufactured and sold by DN AUTOMOTIVE
Compensation criteria
Replacement or amount compensation if determined to be a manufacturing error
Quality Certification System
ISO 9001 : 2015
KS (KOREA STANDARD)
: KTR-18-0354호
SNI
(INDONESIA NATIONAL STANDARD)

※Please inquire in advance regarding the placement of certification marks on products and packaging.

Exception
  • If the use conditions are clearly wrong by the user
  • Out of warranty period
  • Defect due to lack of air pressure
  • Poor mounting
  • Damage by Flap or Rim
  • Damage by storage or use
  • Breakage By damaged tires
  • When using tubes with different uses and specifications
  • Abnormal growth caused by fever
  • Tube partially treated for damage
Customer Obligations
  • In order to implement the Quality Assurance System, customers must comply with the following obligations.
  • When requesting product compensation, you must provide the defected products to the dealer or our sales representative, and provide the period of use, purpose of use, how the problem occurred, and installation environment.
Cautions when handling the product
  • Store products in a box and keep it in a place where it is not exposed to direct sunlight. Do not use sharp tools such as knives and hooks when handling the product box.
  • When installing the product, check and clean the flap and the inside of the tire.
  • Please handle with care to avoid damaging the product when opening the package with sharp tools such as knives.
  • It is forbidden to use for other than the tire size indicated on the product and box.

Quality Policies World-Class Quality Achievement

  • 01

    We continue to improve the effectiveness of our quality management system by complying with and implementing the standard requirements of the IATF 16949.

  • 02

    We establish quality objectives and do our best to achieve them.

  • 03

    Aims to satisfy customers first by identifying their requirements and reflecting them in the quality management system.

  • 04

    We strive for sustainable development and value creation for the persons concerned by implementing corporate responsibility management.

CMB Quality Policies

  • The Tube & Rubber Business Division(hereinafter referred to as the Company) identifies the needs, regulations, and characteristics of customers in order to produce and deliver the world's best CMB to them.
  • By engaging in production and all other quality-related activities conducted by the company, we establish and implement the following quality policies to deliver products and services that meet customer requirements and expectations.
  • In order to effectively promote our quality policy and continuously enhance customer satisfaction and quality performance, we establish and implement an effective quality management system that meets the requirements of the ISO 9001:2015 and IATF 16949:2016 standards.
  • Quality management agents must communicate to all executives and employees the significance of adhering to this quality policy, legal obligations, and any other requirements established by the organization. Additionally, they should ensure customer satisfaction through adequate training and clear postings.